Privacy Policy
The following statement explains the Urban Green Group's policy relating to the collection, storage and use of personal information. The purpose of this policy is to assure anyone who does business with Urban Green Group that we will comply with both the letter and spirit of the Privacy Act 1988.
Compliance with Privacy Legislation
Urban Green Group takes seriously its obligation to safeguard personal information regarding its customers. This policy formalises and strengthens this commitment to Urban Green Group’s customers. Urban Green Group complies with the National Privacy Principles contained in the Privacy Act 1988. This Privacy Policy covers all of the entities within the Urban Green Group.
Collection of Personal Information
Personal information is generally defined as information or an opinion that can identify a person. The type of personal information that Urban Green Group collects from its customers will depend upon what dealings customers may have with Urban Green Group.
Use and Disclosure of Personal Information
Urban Green Group operates a number of businesses, which handle personal information. In general, Urban Green Group‘s policy is only to use or disclose personal information for the purpose which was either specified or reasonably apparent at the time when the information was collected. Urban Green Group may also use or disclose the information collected for any other related purpose for which a customer would reasonably expect it to be used.
If Urban Green Group wish to use or disclose the personal information in other circumstances it would obtain the customer's consent to do so.
Sharing information with other organisations
Urban Green Group does not sell personal information to companies outside the Urban Green Group Group. The only circumstances in which external organisations may be given access to Urban Green Group customer personal information are when Urban Green Group’s contractors and service providers are assisting Urban Green Group in the operation of its business or to provide a customer service. Urban Green Group requires these organisations to abide by Urban Green Group’s Privacy Policy and to strict conditions governing how this information may be used.
Marketing
Urban Green Group may send advertising mail to its customers where the advertising mail is related to the purpose for which the information was collected.
If the customer no longer wishes to receive promotional information from Urban Green Group, the customer should advise the Urban Green Group Privacy Officer. Normally Urban Green Group’s records will be amended within 14 days.
Residential and Commercial Websites
These websites are often prepared prior to completion of design and construction of the buildings featured and prior to all final Development Application approvals being obtained. These websites contain computer enhanced images and are indicative only of the dimensions, fittings, features, finishes and specifications of the commercial, and residential space and should not be relied upon in any way by prospective purchasers who should make their own enquiries.
None of the proposed facilities, services and amenities referred to in these websites are guaranteed to be available or provided and are subject to change without notice. These websites are a guide only and do not constitute an offer of contract.
Security of personal information
Urban Green Group will take reasonable steps to protect personal information that it collects and ensure that the information is accurate and up-to-date. Customer information is held on secure servers or in storage located in controlled environments. Urban Green Group employees are required to maintain the confidentiality of any personal information held.
Changing Information
If the customer wishes to change personal information that is inaccurate or out-of-date, they may write to the Urban Green Group Privacy Officer.
Changes in the Future
Urban Green Group reserves the right to change this Privacy Policy at any time.
Additional Information on Privacy
For further information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner's website at http://www.privacy.org.au
You can contact the Urban Green Group Privacy Officer as follows:
Telephone: 1300 850 321
Email: privacy@urbangreengroup.com.au
Address:
Urban Green Group Privacy Officer
PO Box 939
Spring Hill QLD 4004